Three Year Warranty


HitachiDisplays VAR

How Monitors Work
How LCD's Work
How CRT's Work
Glossary of Terms

HitachiDisplays stands behind the quality of its products. HitachiDisplays makes the following warranty to its Corporate class products in the United States and Canada: All new HitachiDisplays Corporate Class CRT and LCD monitors carry a three-year warranty from the date of purchase. If proof of purchase cannot be provided, warranty may be determined by date of manufacture.

When Warranty Void
This warranty shall terminate and HitachiDisplays shall have no obligation pursuant to it if (i) your Hitachi product has been modified or repaired in a manner not previously authorized by HitachiDisplays in writing, (ii) the identification markings on your Hitachi product have been removed, defaced, or altered; (iii) your Hitachi product was subjected to accident, abuse, shipping damage, or improper use; (iv) your Hitachi product was not installed on a system configured as specified in the product manual; (v) or your Hitachi product was subjected to operating conditions more severe than those specified in the product manual.

Exclusions From This Warranty
It is normal for computer displays to become less bright over time as the phosphors contained in the cathode ray tube (CRT) degrade. In addition, if an image on the display screen is shown for an extended period of time, the image may become burned into the phosphors. A similar situation may happen to LCDs if the same image is displayed for an extended period of time. The HitachiDisplays warranty specifically excludes phosphor decay or burns, and damage to the CRT or LCD. Repair or replacement of LCD panels to resolve spot blemishes within product specification. Warranty covers original purchaser only.

Repairs Under This Warranty
In the unlikely event that your HitachiDisplays hardware product should prove defective during the warranty period, contact HitachiDisplays Customer Support for a return material authorization (RMA) at 1-800-562-2552 or 510-580-8900. Products returned for service must be securely packed to prevent damage and shipped charges pre paid, along with proof of purchase and the return material authorization number, to the HitachiDisplays repair location as instructed by Customer Service. HitachiDisplays within a reasonable amount of time from its receipt of your product so shipped, will ship to you, at its option, the repaired product or a new or reconditioned product of comparable or greater specified functionality. All repaired or replacement products shall be warranted for the remainder of the original product warranty.

HITACHIDISPLAYS MAKES NO OTHER EXPRESS OR IMPLIED WARRANTY WITH RESPECT TO YOUR HitachiDisplays PRODUCT OTHER THAN THE LIMITED WARRANTY SET FORTH ABOVE. No HitachiDisplays dealer, agent, or employee is authorized to make any modification, extension, or addition to this warranty, unless enforceable or unlawful under applicable law, HitachiDisplays DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE, AND THE LIABILITY OF HitachiDisplays, IF ANY, FOR DAMAGES RELATING TO ANY ALLEGEDLY DEFECTIVE PRODUCT SHALL UNDER ANY TORT, CONTRACT, OR OTHER LEGAL THEORY BE LIMITED TO THE ACTUAL PRICE PAID FOR SUCH PRODUCT AND SHALL IN NO EVENT INCLUDE INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR INDIRECT DAMAGES OF ANY KIND EVEN IF HitachiDisplays IS AWARE OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.