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LIMITED WARRANTY
HitachiDisplays stands behind the quality of its products. HitachiDisplays
makes the following warranty to its Professional
class products in the United States and Canada: All new
HitachiDisplays Professional Class CRT monitors carry a five-year warranty
from the date of purchase. All new HitachiDisplays Professional Class
LCD monitors carry a five-year warranty (excluding backlight bulb) from
the date of purchase. The life of the backlight bulb may have a seperate
coverage term and may vary by product. If proof of purchase cannot be
provided, warranty may be determined by date of manufacture.
When Warranty Void
This warranty shall terminate and HitachiDisplays shall have no obligation
pursuant to it if (i) your Hitachi product has been modified or repaired
in a manner not previously authorized by HitachiDisplays in writing, (ii)
the identification markings on your Hitachi product have been removed,
defaced, or altered; (iii) your Hitachi product was subjected to accident,
abuse, shipping damage, or improper use; (iv) your Hitachi product was
not installed on a system configured as specified in the product manual;
(v) or your Hitachi product was subjected to operating conditions more severe
than those specified in the product manual.
Exclusions From This Warranty
It is normal for computer displays to become less bright over time as
the phosphors contained in the cathode ray tube (CRT) degrade. In addition,
if an image on the display screen is shown for an extended period of time,
the image may become burned into the phosphors. The HitachiDisplays warranty
specifically excludes phosphor decay or burns, and damage to the CRT.
Replacement of backlight bulb in LCD monitors after the specified coverage
term from date of purchase. Repair or replacement of LCD panels to resolve
spot blemishes within product specification. Warranty coverage is for
original end user purchaser only.
Repairs Under This Warranty
In the unlikely event that your HitachiDisplays hardware product should
prove defective during the warranty period, contact HitachiDisplays Customer
Support for a return material authorization (RMA) at 1-800-562-2552 or
510-580-8900. Products returned for service must be securely packed to
prevent damage and shipped charges pre paid, along with proof of purchase
and the return material authorization number, to the HitachiDisplays repair
location as instructed by Customer Service. HitachiDisplays within a reasonable
amount of time from its receipt of your product so shipped, will ship
to you, at its option, the repaired product or a new or reconditioned
product of comparable or greater specified functionality. All repaired
or replacement products shall be warranted for the remainder of the original
product warranty.
Disclaimer
HitachiDisplays MAKES NO OTHER EXPRESS OR IMPLIED WARRANTY WITH RESPECT TO
YOUR HitachiDisplays PRODUCT OTHER THAN THE LIMITED WARRANTY SET FORTH ABOVE.
No HitachiDisplays dealer, agent, or employee is authorized to make any modification,
extension, or addition to this warranty, unless enforceable or unlawful
under applicable law, HitachiDisplays DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING
THE IMPLIED WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT, AND FITNESS
FOR A PARTICULAR PURPOSE, AND THE LIABILITY OF HitachiDisplays, IF ANY, FOR
DAMAGES RELATING TO ANY ALLEGEDLY DEFECTIVE PRODUCT SHALL UNDER ANY TORT,
CONTRACT, OR OTHER LEGAL THEORY BE LIMITED TO THE ACTUAL PRICE PAID FOR
SUCH PRODUCT AND SHALL IN NO EVENT INCLUDE INCIDENTAL, CONSEQUENTIAL,
SPECIAL, OR INDIRECT DAMAGES OF ANY KIND EVEN IF HitachiDisplays IS AWARE
OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow limitations
on how long an implied warranty lasts or the exclusion or limitation of
incidental or consequential damages, so the above limitations or exclusions
may not apply to you.
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